Neil is the company founder and a Director. He has insurance experience spanning more than thirty years, originally working at Royal Insurance in Auckland before leaving to start Baileys in 1986 from his mother's garage. Neil is responsible for the strategic direction of the company and marketing, but a key role is the management of complex and contentious claims issues for clients, reinforcing our platinum claims guarantee. He also looks after the insurance requirements for some of our key commercial clients, and is heavily involved with pleasure craft and marine insurance, having been a keen sailor since the age of 9. In his spare time, apart from sailing, he also enjoys travelling, music, catching up with friends & family and testing his culinary skills in the kitchen - much to his wife's delight!
Since those early days, it has been a bit of a whirlwind, and I'm proud of the team we have at Baileys today. Our success has been built around a genuine desire to help our clients, and to always do the right thing. Trust, integrity, stability and reliability are all traits that we possess, and these are what I believe insurance is all about.
Pete is our managing director and a partner. He is responsible for our day to day operations and specialises in commercial insurance, with extensive knowledge and expertise in this area. Prior to joining Baileys in the year 2000, Pete had seventeen valuable years experience with major NZ Insurance companies, dealing with both brokers and direct clients. Originally from Christchurch and still a Cantabrian at heart (we're working on it!) Pete moved to Auckland with a job transfer in 1993. His insurance experience now totals more than 30 years and he has been an integral part of Baileys' success through his total dedication and professional approach. After hours, Pete puts a lot of time into his family and has a keen interest in all sports, but especially rugby- being a big Crusaders fan!
Simon is a partner in the company, and a senior risk adviser. He has been involved in insurance for more than twenty five years and ran his own brokerage for fifteen years before joining Baileys in 2010. He has a broad range of experience in all types of insurance and brings valuable expertise to the Baileys team, where he specialises in commercial, construction and liability risks.
In his life outside work Simon is a dedicated family man, and most weekends are spent at the family caravan in Muriwai. He enjoys swimming and water sports, and is a keen rugby follower.
Rowan recently joined Bailey in 2012, and quickly became a partner in the company. With insurance experience acquired in both underwriting and broking since 1995, Rowan brings a wealth of knowledge to the Baileys team and is a senior risk adviser.
Having been raised in a boat building family and with yachting being in his blood, it was natural to be involved in the marine industry in some way. Having been a marine underwriter for many years, Rowan moved into a broking role in 2005 and has found his niche. From an insurance perspective, Rowan specialises in broking all commercial insurance lines and is dedicated to ensuring his clients are his number one priority. Rowan's passion for marine based risks remains strong and he has built up a very loyal client base in this area due to his knowledge and expertise. His spare time is shared between family, sailing, camping and all things outdoors.
Barb joined Baileys in 2001 after time away from the work force with her family. She has vast experience in insurance and a keen attention to detail, which makes her perfectly suited to her role of accounts administrator and handling our premium funding activities. She has been a dedicated and reliable member of the Baileys team with honesty beyond reproach.
Outside of insurance, Barb enjoys being with her family, including 2 grandchildren, running, aerobics, and walking her dog, Charlie. Barb lives in Orewa and very much enjoys the beachside lifestyle.
Susan has over ten years of experience in Insurance and has been with Baileys since 2002. Her knowledge of our systems, clients and policies makes her a centre point of the Baileys team and keeps us all in line - well, tries to! She's involved in many day to day activities, including processing and domestic insurance enquiries. Susan is also married and has a wonderful baby girl who takes up a lot of her time outside of the office.
Sandy began working at Baileys in 2008. She worked in the South African insurance industry for over twenty years and has worked with a variety of broking companies in that time. She completed her Intermediate Business Studies qualification in South Africa, and immigrated to New Zealand in 2007. Sandy is our domestic underwriting specialist and also helps with claims when demand is high. Her free time revolves around her family, and she is an enthusiastic supporter of her two boy's cricket and hockey teams.
Rensia came to Baileys in 2007 and has fifteen years of insurance behind her. Rensia completed her Intermediate Business Studies Qualification in South Africa and moved to New Zealand in 2006. She worked with Lumley Insurance before making the move to broking and now she works with new and existing commercial clients. Rensia spends most of her time outside of work with her husband and sons. She enjoys sport and travelling around the New Zealand countryside whenever the opportunity arises.
Racheal started working for Baileys in 2009 after leaving a well established position at Orix New Zealand to start a family. She has a great deal of experience in administration, sales and customer services, and is a valuable addition to the Baileys Life & Disability insurance team. Outside of insurance she enjoys netball, but gets plenty of exercise looking after her husband and three children as well!
Pam joined Baileys in 2008. She has a varied background and has experience in many different fields, from Real Estate to a Scientific Technician. Pam is responsible for many administrative duties in the office, including the processing of much of our marine business. Away from the office she has two Burman cats which she adores - plus her husband of course!, and also loves spending time out on the water, or baking in the kitchen.
Wendy has over twenty five years of industry experience and joined Baileys in 2005. She has worked in a number of roles, and with a variety of insurance companies, which has given her a strong background of how the industry works. At Baileys she works as our full time claims specialist and this keeps her extremely busy, ensuring we deliver on our Platinum Claims Guarantee. In her life away from work, Wendy is married with twin girls and her family love music, motorcycling and travel, especially overseas.
Russell has been working along side Baileys for a number of years and joined the company officially in 2009. Russell has over thirty years experience in business through his involvement in farming, retail, transport, real estate and insurance. An integral part of Baileys, Russell manages our life and disability insurance team and is a risk management specialist - working throughout New Zealand with businesses ranging from start-ups to multi-levelled operations. When he's not working, Russell enjoys many hobbies including running, exercise and writing.
Sue joined Baileys in January 2012, having moved to New Zealand from Wales in the year 2000. She has been involved with the insurance industry for 14 years, and is enjoying the insurance broking environment, providing backup and support. Sue enjoys variety, and certainly gets that at Baileys! Married with 1 daughter and 2 sons, Sue spends lots of time taxiing them around to various sporting venues, with one son at the top of his game in both tennis and squash. Her other spare time is spent going to the gym and following the English Premier League.
Emma joined Baileys Insurance in 2011 and has twelve years Insurance industry experience. She previously worked for New Zealand Insurance Ltd, but now having "crossed the fence", she thoroughly enjoys working in an insurance broking environment. Emma is our domestic underwriting specialist. She spends most of her time outside of work with her husband and two children. She enjoys keeping fit by walking, playing tennis and loves to bake - much appreciated by everyone else in the office!
Jodi has been in the insurance industry for over 13 years, beginning with New Zealand Insurance Company Ltd. She now enjoys the broker environment within Baileys, having joined us in 2016, and has quickly become a very valuable team member. Jodi is married with 1 son and 2 daughters, which keeps her very busy outside office hours. If there is any spare time, she enjoys walking along the north shore beaches, catching up with family & friends and mastering Filipino dishes (with help from her husband).