Claims - Baileys Insurance

 Unit 9, 35 Apollo Drive, Rosedale, Auckland, New Zealand 0632

         0800 898585

 Complaint & Dispute Resolution Process

  • A promise means nothing until it is delivered
  • Business Risk Insurance
  • Marine Insurance
  • Life and health insurance

A promise means nothing until it is delivered

What is Insurance? It is simply a promise ... a promise to pay at a time of need. All too often we've heard from people who believe they have been "let down" by their Insurance Company. Everything sounded great and the premium looked really competitive, until they went to make a claim. And then.....well, we've all heard the stories.

And that's where we come in. We make sure the promise is kept.

Our Platinum Guarantee is your guarantee of service. It details how we will look after you and your interests at a time of need. And if a claim does go sour, as it can do for one reason or another, it is referred to our senior company management at an early stage. You'll benefit from our hard fought experience in the insurance industry, with a special affinity for insurance claims and a cast iron will to not give up until every stone has been turned!

This really is the difference we offer.

We are very proud of our track record, and the successful outcomes we have obtained for our clients over the years. We also have access to independent, specialised insurance legal advice from a leading insurance law firm. This is an invaluable resource in assisting with the really tricky claims issues!

This service is part of what we do for you. There is no additional cost involved for the time we spend pursuing claims on your behalf, or the legal advice we obtain. In many cases, it could also save you the cost of obtaining your own legal advice or legal representation.

What people say about us

You've been our insurance broker since November 2000 and the personal, efficient and friendly attention we receive from you and the team at Baileys is really appreciated... Please pass on my thanks to all the staff at Baileys."

- Margaret Spooner, Office Furniture Hire


Member of
Member of IBANZ
Member of
Member of Steadfast
Member of NZ Marine Industry